Cheap Car Rentals in Alameda, Portland from RM 23

The Crown Plaza location for Hertz in Portland doesn’t exist. But they will still rent you a car there.

Bad from the start. GPS directions on Apple Maps and Waze couldn’t find the location, finally got lucky and accidentally drove by. You would think a business would make sure these platforms worked properly for their customers. Finally arrived and were told 6-8 people were in front of us and they were short on cars. After about 15+ minutes with the person being helped when we arrived, the next person said they were waiting for two hours. After another 10 minutes, we left and found an alternate option. I feel bad for the others who had no other options.

My rental was due back at 9:00am on 7/4. I got there 15 minutes before then at 8:45am. The gates were shut and locked and no one was there. I called Budget and they told me I could return the car to the airport nearby. When we left the hotel I decided to swing by the Budget office again and they were there. They told me that since it was a holiday that they did not open till 9:00 as opposed to the website hours shown as 8:00am. I had not been told this when I picked up the car. They were not apologetic at all and seemed to not understand why I was upset. They kept telling me they did not open till 9. How was I supposed to know that ? Anyway they got me finished and offered to call me a cab to take me to the airport. I assumed they were paying for it as a courtesy but nope, I shelled out $20 for the cab. My intention was that when I returned the car at 8:45 that I would walk back to the hotel... 15 minute ... then take the free hotel shuttle to the airport.