What is the best rental car company in Downtown, Cancún?

MEXRENTACAR is the best car rental company in Downtown, Cancún according to our data. MEXRENTACAR has a rating of 3.9/10 from our user reviews.

Can I rent a car for a month at Downtown?

Yes, cars are available to be rented out for an entire month at Downtown.

Cheap Car Rentals in Downtown, Cancún

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Downtown, Cancún car rentals in 2025

Most popular company	MEXRENTACAR
Most common car type	SUV
Average price per day	RM 181
Cheapest price per day	RM 18

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Top rental agencies in Downtown, Cancún

Alamo

5.2

Fair

69 reviews•3 locations

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Overview

Europcar

3.7

Poor

78 reviews•7 locations

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Overview

Recent reviews

2.0

Poor|Aug 2023

Pick up - hard sales pitches to try to get upgraded coverage Drop off - took 90 minutes and nearly missed my flight. Was charged for a missing hubcap when the car was missing 2/4 to start and was returned with only 1/4. I only drove a half tank total and have never lost a hub cap in my life. It took 60 minutes before they even got to inspecting the vehicle and another 30 for inspection and damage claim. The hub caps were clearly either put on poorly or did not fit the vehicle properly given the other missing ones.

2.0

Poor|Mar 2023

Mal servicio…. Ni renten allí te roban el dinero y te intentan vender seguro de ellos así tu tengas comprado cualquier otro seguro con la aplicación. Con que la compres…. Son estafadores

2.0

Poor|Mar 2023

Europcar is very challenging to deal with. They try to add many insurances and it is hard to know what is actually included.

2.0

Poor|Feb 2023

Pick up and drop off we’re both stressful. They seemed to be very understaffed. They also tried to trick us into buying their insurance even though everything I read said it wasn’t legal and that if we had coverage elsewhere that would work. At drop off there was no one to help us and a long line of people waiting to return their cars.

2.0

Poor|Feb 2023

Thieves. You should not be allowing them on your site. I knew a car rental wouldn’t be $15 like your advertisement but the dealer said it was about $100/day. Rushed me to sign off on “just a basic agreement “. Said gas was included (didn’t want that, too late) and I could return it empty. Reading contract for return, it said gas would be charged if I didn’t fill it up (I had to) and the price became $1,500+ for 9 days. Thieves! Thieves! Thieves!

2.0

Poor|Feb 2023

This was one of the worst car rental places I’ve ever been to. Be aware that Mexican law requires you to have personal liability insurance. This is why the rental rates themselves appear so low but then when you arrive you are forced to take out an expensive insurance policy. In our case a five day rental was $60 but the insurance was over $300. Even though we have car insurance provided by our credit card, this was limited to CDW so we were forced to buy the rental Companies insurance policy. While this is not unique to Europcar the attitude of the staff was not friendly. Everyone in the agency was fighting the same fight. The return process can also be very slow. In our case there were not enough staff processing car returns so it took over 30 mins.

1 out of 26

Europcar Locations in Downtown

Hertz

3.7

Poor

30 reviews•5 locations

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Overview

National

5.1

Fair

14 reviews•3 locations

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Overview

Recent reviews

6.0

Okay|Jan 2022

Convenient and decent price (though not cheap) from a reputable brand. People at site are helpful. Oscar was good. Word of caution: check your vehicle VERY carefully for damage before accepting the car and take pictures. They may claim you damaged the car and try to withhold your deposit if they think you damaged the car.

3.9

Poor|Aug 2021

price indicated by kayak/national 1290,87€ is completely wrong / misleading as it does not include the minimum MANDATORY insurance !!! (+/- 400€, only covering third party responsibility !!!) in total I paid 1795€ (+40%) without any proper insurance. for a "full" insurance, they requested another +/- 850€ that I was not willing to pay This is "organized theft" as when your are at the National rental office, 10 minutes in shuttle away from the Cancun Airport, you have no choice anymore... I fully understand that options are not included in the price quoted online but not the mandatory insurance. I will use other providers in the future.

2.0

Poor|Jun 2021

I need to speak with an Spanish agent..

10.0

Wonderful|Jun 2021

Friendly staff, we had issues with our credit card and they were so patient, gave us water, even gave is a ride to me and my son to get some tacos! The information and communication was great, I would recommend this company at Cancuns airport for sure.

2.0

Poor|Jun 2021

Nothing. Never got to rent the car.

No one at the airport was able to help us get to national. Ended up talking to a Hertz representative and get a better price.

1 out of 5

Avis

5.0

Fair

20 reviews•4 locations

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Overview

Budget

4.3

Mediocre

27 reviews•3 locations

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Overview

Recent reviews

2.0

Poor|Jul 2023

They didn’t respect the reservation and the car was not available at the time of pick up. Terrible experience. We ended up using a different rental car

4.0

Mediocre|Apr 2023

The car ended up twice as expensive. It rattled like crazy. The check-in was long and not straightforward. Hidden fees, lots of pushing for extras, and a long wait. I went with a known brand because I had heard negative things about renting a car in Mexico. And for the most part the negatives were true.

6.0

Okay|Apr 2023

They gave us a car with the back indicator light not working, luckily we thought to check all lights before leaving lot.. mexico is notorious for pulling cars over, this would have been the perfect excuse. This created an hour delay as they had to get us a different car and new paperwork. Even though we brought our own collision insurance with a letter from our credit car provider, they tacked on a $10 daily charge for a tracking monitor.

1 out of 9

Ace

3.2

Poor

18 reviews•2 locations

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Overview

keddy by Europcar

3.1

Poor

12 reviews•8 locations

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Overview

Recent reviews

2.0

Poor|Feb 2022

horrendous. scam company

2.0

Poor|Jan 2022

I do not recommend Keddy in Cancun due to a terrible experience I had in January of 2022. They refused to accept my insurance and attempted to insist I buy insurance from them at a highly inflated rate. I ended up losing my pre-payment for my rental vehicle. Overall it was a frustrating and seemingly predatory experience. If you rent from this organization, either pre-pay for insurance or ensure you have a letter that details your Credit Card Auto Rental Collision Damage Waiver benefit and documentation on how it complies with the Mexican CNSF (Comisión Nacional de Seguros y Fianzas) regulations. Even with all of that, I suspect Keddy will invent some other "required" documentation that you don't have to force you to buy their inflated insurance coverage. Beware.

2.0

Poor|Dec 2021

From the beginning to the end the renting experience was extremely disappointing. First the waiting time was excessive and the location is crowded and lacks staffing. The price that was advertised was way off from the actual price and it was impossible to lower since they forced us to pay for insurance which in the past I have been able to avoid using the coverage provided from my credit card. We have to wait about an hour and a half to get our car and nobody came to do an inspection and when we returned the car they wanted to charge us extra for gas but luckily I had taken pictures of the gas level when I first got it. I believe keddy-FOX is running things very poorly and I would recommend that if you are going to use this company it would be wise to read through their entire renting process before doing it, cause there were a lot of stressed customers at that counter myself included.

2.0

Poor|Jun 2021

Hello, I’m writing to let you know that we had a horrible experience with the rental service in Mexico (Cancún International Airport). We have paid for the car in full, however the day we arrived to get our car, the employees of Keddy were pressuring us to purchase their car insurance for 600 USD (which was not mandatory) in addition to 8500 USD deposit to rent the car we’ve already paid for. This was not listed anywhere in the contract. We were forced to leave the place and go back to the airport to rent another car with another company. I’m writing to let you know that Keddy is scamming people. Everyone else who was with us that day trying to get their rented car, was also pressured into paying much more and supplying a deposit. Many people were furious and just like us, they had to leave and find something else. It was a horrible experience for us and we really urge to remove them from your service. They are nasty scammers. I would also suggest to look into the reviews, because we are sure those were created by robots and not real people. Thank you, Kristina

1 out of 4

keddy by Europcar Locations in Downtown

Downtown Car rental FAQs

What is the best rental car company in Downtown, Cancún?
MEXRENTACAR is the best car rental company in Downtown, Cancún according to our data. MEXRENTACAR has a rating of 3.9/10 from our user reviews.
Can I rent a car for a month at Downtown?
Yes, cars are available to be rented out for an entire month at Downtown.

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Cheap Car Rentals in Downtown, Cancún

Downtown, Cancún car rentals in 2025

Get helpful information to start your search for the perfect car rental in Downtown. The average price data is based on the last 12 months and was last updated on 17 January 2025.

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Most common car type

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Top rental agencies in Downtown, Cancún

Explore the most popular car rental suppliers in Downtown, including their locations and customer reviews, to make the best choice for your next trip.

Overview

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Downtown Car rental FAQs

Find answers to frequently asked questions about car rentals in Downtown, including policies, requirements, and more. FAQs were last updated on 17 January 2025.

What is the best rental car company in Downtown, Cancún?

Can I rent a car for a month at Downtown?

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