Cheap Car Rentals in Foggy Bottom - West End, Washington, D.C. from RM 239

They did not have enough cars available for all prepaid reservation holders. We were told to wait until midnight to see if they had more cars available. Staff was rude, unhelpful, and unprofessional. They gave out cars in order of which customers were angriest and loudest at the rental counter -- highly suggest being aggressive if you run into problems here. The electric car I was eventually given had a small battery and was slow to charge (definitely not a Tesla). They only gave me a 71% charge and demanded that it be returned at 70%, but I couldn't drive from my house to the airport without dropping below 70%. It made the experience stressful. I regularly fly into DCA and highly recommend Alamo, National, or Enterprise. I do not understand why anyone would pay a premium for Hertz over cheaper options like Thrifty or Dollar.

My car was not ready at the scheduled pick up time. I waited for an hour.

I typed in to the system to pick up the car at Dulles, and then clicked on Dulles for pickup. after chosing one of the options that resulted, and purchasing it, I found out when I was at Dulles, that the rental was in fact at Reagan. After a 28 hour flight, this was not a nice experience. And to boot, I had to eat the $80 cab fare from Dulles to Reagan. Ugh.

The pick-up was OK. Friendly staff, but silly process (only two people allowed in the building at once). Drop-off was fast, but the gentleman I dealt with was fairly rude. The car, though, was terrible. It needed service (the service light was on when I picked it up). It was in bad shape and not terribly clean. It jerked when starting up at an intersection. The windshield produced glare in all conditions. Overall, the car was worn out.

Arrived at the location at 9:30 am for my 10 am reservation, no cars were available and I was told I would have to wait 60 minutes before any would there. I was in line with approximately 7 other customers ahead of me. I cancelled my reservation and booked at a different location.

Car had bird poop on doors and the back. Interior had mud Pickup receptionist on phone throughout pickup. Vehicle at 3/4 tank making guessing how much to fill up annoying and ended up gifting budget some free gas. 6/10 experience.

I waited in line for an hour to pick up my rental and the one person working helped 3 people in that time. I ended up canceling my reservation and mg plans for the day. Avis/Budget at 1908 L St NW DC is a horrible place to rent a car. Just don’t.